Eagle National Facility Services, Inc. was established to meet the increasing and changing needs of retail chain
stores and commercial companies.
We provide construction, maintenance and repair services to retail stores throughout the USA.
We handle everything from maintenance services to the simplest repair. A large portion of our
service is to provide emergency services. The expected response time for emergency service is 2
hours. In addition we handle work such as retrofits, expansions, and renovations.
Emergency calls are to be started within 2 hours from time of call.
All work and service calls are to be completed within 3 days (unless otherwise specified).
Request for Proposal/Bids are to be submitted by the due date requested on the document.
Represent yourself as a Contractor called to perform work requested by Eagle National Facility Services. Please
do not display or leave your company literature on the job site.
Complete all work on time and maintain the highest level of quality and professionalism.
Contact Eagle National Facility Services with the date of your scheduled visit to the project location. When
dispatching a job the Eagle National Facility Services Project Manager will ask you to schedule the work with a
the project location. The scheduled date and time should be convenient to the contact person at
the job location as well as the Contractor.
Read and understand the Purchase Order prior to beginning the work.
Maintain communication with the Eagle National Facility Services Project Manager.
Please complete the Contractor Information Package which provides us with the information
necessary for our database. The completed package can be mailed or faxed back to
Eagle National Facility Services. When a job is dispatched the following will occur
1. We will e-mail and/or fax to you a Eagle National Facility Services Purchase Order giving details of the
specific scope of work, project location, and a contact person, along with paperwork
requirements specific to that project location and a Field Service Ticket which is to be signed
and stamped at the project location.
2. The Purchase Order will specify a Time and Materials Not To Exceed Limit as a cost guide
for the work. Although we know the general Scope of Work for each job, we try to allow a
sufficient margin for any unforeseen conditions. If the Scope of Work appears that it will
exceed the Estimated Job Cost you must call and notify the Eagle National Facility Services Project
Manager. Do not exceed the Estimated Job Cost without prior approval from
Eagle National Facility Services. Upon approval Eagle National Facility Services will issue a Revised Purchase Order/Change
Order as approval for the cost of the work. All Invoices must reflect time and material
breakdown of costs. We expect fair and honest invoicing from all of our vendors.
3. When the job is completed, fax or mail your invoice with the signed and stamped Field
Service Ticket(s) and/or client required paperwork. Eagle National Facility Services shall immediately
forward the invoice to the client for payment. Upon receipt of Client payment
Eagle National Facility Services shall within 5-business days issue payment for services to the Contractor.
Contractor can expect payment between 30 and 45 days after receipt and approval of invoice
documentation by Eagle National Facility Services.
4. When submitting invoices for $2,000.00 and over you must submit a conditional waiver of
Make sure that you have faxed or mailed the completed Contractor Information Package along
with the paperwork specified on the final page of the Contractor Information Package to
Eagle National Facility Services.
Please be advised that Eagle National Facility Services cannot process an invoice for payment until we have
your Contractor Information Package, insurance naming Eagle National Facility Services as Certificate holder
and additional insured (both general liability and workman’s comp/or waiver), and the W9 form
for tax purposes.
Getting the job done properly for our clients the first time is our primary concern. When you
work with Eagle National Facility Services, you become an integral part of the most dynamic and goal oriented
retail service firm. We are a company made up of people who take pride in the on-time quality
service that our contractors make us able to provide. We look forward to working with your
company to establish a long term relationship that will be beneficial to both our companies.
The Team at Eagle National Facility Services